April 3, 2006
10 entries filed this day
The New World of Support
Nathan McNeill · Co-Founder & VP of Product Development, NetworkStreaming · Networking
Neither science nor technology tend to grow through a slow process of accretion, but rather through abrupt, almost cataclysmic shifts that send the infrastructure surrounding it reeling. In just the last few years, support has seen just such a shift. The world of support is changing. Technology is expanding beyond the datacenter and breaking out of the cube farm. Like Frankenstein, the mobility and connectivity that we have worked so hard to create has come to life and is roaming about outside the walls of our castle and (in an ironic twist on the old story) living the high life with the villagers, but reeking havoc with our zombie support program (for you hypercritical purists, I am not sure if Frankenstein was a zombie…but he probably had a personality much like your own). Consider the developments of just the last few years:
Filed at 1:30am
Big ideas. The easy way I discovered to make them happen.
Bob Parsons · CEO, GoDaddy · Enterprise Applications
Small improvements are key. Big ideas are cool. One of my 16 rules for doing business is to try to improve each and every day in some small way. I believe these small daily improvements are key to the success of any business. But small improvements are not the only way a business gets better. There are also the big ideas!
Filed at 5:52am
Podcast - An Interview with John Newton - Co-Founder Alfresco
Ian Howells · Chief Marketing Officer, Alfresco · Knowledge Management / podcasts
In Rule 3 Strategy - Discontinuity is King – Geoffrey MooreI discussed that not only is cost the discontinuity for open source but what is also necessary are the tools to support it. In this vein I have a podcast interview with John Newton Co-Founder and CTO of Alfresco. Here we discuss the ideas behind...
Filed at 6:29am
A Great Quote on Next-Generation Media
Bill Nussey · CEO, Silverpop
Dana VanDen Heuvel of Pheedo uttered a great quote while speaking at the recent Chicago DM Days & Expo. "RSS is the new email, blogs are the new white paper and podcasting is the new Webinar," he said.
Filed at 9:19am
DoJ ID Theft Data
Chris Voice · Chief Technology Officer, Entrust · Security
The Department of Justice released its first report on estimates for Identity Theft in 2004. In terms of on-line forms of identity attacks, the report didn't provide much insight - focusing more on physical forms of theft and fraud. The only comprehensive study that I'm aware of continues to be the FTC report which started to identify the internet as a channel where identity information is stolen and used to perpetrate fraud. Unfortunately, the data is approaching three years old... not that useful.
Filed at 10:35am
PodCast–Demystifying SOA Governance
Miko Matsumura · VP, Marketing, & Technology Standards, Infravio · Software Development
During a recent webinar I recorded, I noticed that there were a number of questions about SOA Governance which were descriptive in nature–people wanted to understand what SOA Governance is and what it’s about. I thought I would try to address this: I just recorded a Zapthink Podcast–Demystifying SOA Governance. Check it out if you are...
Filed at 11:34am
A Stimulating Lunch at Oxford University
Irving Wladawsk... · Vice President of Technical Strategy and Innovation, IBM · Enterprise Applications
During my trip to the UK two weeks ago I visited Oxford University and had lunch with a number of faculty members at Keble College. In particular, I sat next to Professor Sir Michael Brady with whom I had a...
Filed at 1:30pm
Artix 4
Eric Newcomer · Chief Technology Officer, IONA · Software Development
The software engineers in IONA product development have been working nights and weekends lately. The usual build up to a product release. If it isn't one of Murphy's Laws it should be - projects closer to deadline take more of your time than projects farther from deadline.
Filed at 3:16pm
Magna Carta: The Linux desktop has arrived: the better desktop
Jeff Jaffe · Chief Technology Officer, Novell · desktop / general
A Personal OdysseyTransitionsAs the new CTO of a company that is all about openness, I feel it is important to have a dialog with customers and with the industry. I’m launching this CTO blog through the lens of my very personal views and experiences with the Linux desktop. It is a long, complex topic, so...
Filed at 4:01pm
AMS1000 Announcement and RoHS
Hu Yoshida · Vice President and Chief Technology Officer, Hitachi Data Systems · Storage
On April 3, 2006, HDS announced the Hitachi Global Link Manager (PDF) which enables centralized management for multipath data connections across multiple servers which greatly simplifies alternate storage path management in a complex SAN. HDS also announced the AMS1000 modular...
Filed at 9:31pm
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